SALESFORCE DATA-CLOUD-CONSULTANT QUESTIONS CAN HELP YOU PASS EXAM [2025]

Salesforce Data-Cloud-Consultant Questions Can Help you Pass Exam [2025]

Salesforce Data-Cloud-Consultant Questions Can Help you Pass Exam [2025]

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Salesforce Certified Data Cloud Consultant Sample Questions (Q11-Q16):

NEW QUESTION # 11
Which statement about Data Cloud's Web and Mobile Application Connector is true?

  • A. A standard schema containing event, profile, and transaction data is created at the time the connector is configured.
  • B. The Tenant Specific Endpoint is auto-generated in Data Cloud when setting the connector.
  • C. Any data streams associated with the connector will be automatically deleted upon deleting the app from Data Cloud Setup.
  • D. The connector schema can be updated to delete an existing field.

Answer: B

Explanation:
The Web and Mobile Application Connector allows you to ingest data from your websites and mobile apps into Data Cloud. To use this connector, you need to set up a Tenant Specific Endpoint (TSE) in Data Cloud, which is a unique URL that identifies your Data Cloud org. The TSE is auto-generated when you create a connector app in Data Cloud Setup. You can then use the TSE to configure the SDKs for your websites and mobile apps, which will send data to Data Cloud through the TSE. Reference: Web and Mobile Application Connector, Connect Your Websites and Mobile Apps, Create a Web or Mobile App Data Stream


NEW QUESTION # 12
Which consideration related to the way Data Cloud ingests CRM data is true?

  • A. Formula fields are refreshed at regular sync intervals and are updated at the next full refresh.
  • B. CRM data cannot be manually refreshed and must wait for the next scheduled synchronization,
  • C. The CRM Connector allows standard fields to stream into Data Cloud in real time.
  • D. The CRM Connector's synchronization times can be customized to up to 15-minute intervals.

Answer: C

Explanation:
Explanation
The correct answer is D. The CRM Connector allows standard fields to stream into Data Cloud in real time.
This means that any changes to the standard fields in the CRM data source are reflected in Data Cloud almost instantly, without waiting for the next scheduled synchronization. This feature enables Data Cloud to have the most up-to-date and accurate CRM data for segmentation and activation1.
The other options are incorrect for the following reasons:
* A. CRM data can be manually refreshed at any time by clicking the Refresh button on the data stream detail page2. This option is false.
* B. The CRM Connector's synchronization times can be customized to up to 60-minute intervals, not
15-minute intervals3. This option is false.
* C. Formula fields are not refreshed at regular sync intervals, but only at the next full refresh4. A full refresh is a complete data ingestion process that occurs once every 24 hours or when manually triggered.
This option is false.
References:
* 1: Connect and Ingest Data in Data Cloud article on Salesforce Help
* 2: Data Sources in Data Cloud unit on Trailhead
* 3: Data Cloud for Admins module on Trailhead
* 4: [Formula Fields in Data Cloud] unit on Trailhead
* : [Data Streams in Data Cloud] unit on Trailhead


NEW QUESTION # 13
A finance company that uses Data Cloud wants to simplify how its users can view all the various channels a customer engages with Which feature should the consultant recommend to meet this requirement?

  • A. Use calculated insights to determine when and how to engage with various customers.
  • B. Use Data Cloud to ingest data from various available data sources.
  • C. Create segments based on the ingested data and insights to activate in Marketing Cloud.
  • D. Use Data Cloud to connect with analytic tools, like Tableau.

Answer: D

Explanation:
To simplify how users can view all the various channels a customer engages with, the best solution is to use Data Cloud to connect with analytic tools like Tableau . Here's why and how this works:
Understanding the Requirement
The finance company wants its users to have a consolidated view of all customer engagement channels (e.g., email, social media, website interactions, etc.). This requires:
Aggregating data from multiple sources into a unified platform.
Providing an intuitive and visual way to analyze and interpret the data.
Why Use Data Cloud with Analytic Tools like Tableau?
Data Cloud as a Centralized Data Hub :
Salesforce Data Cloud aggregates data from multiple sources (e.g., CRM, Marketing Cloud, external systems) into a unified platform. This ensures that all customer engagement data is available in one place.
Tableau for Advanced Visualization :
Tableau is a powerful analytics and visualization tool that integrates seamlessly with Salesforce Data Cloud.
It allows users to create interactive dashboards and reports that provide a comprehensive view of customer engagement across all channels.
Users can drill down into specific channels, analyze trends, and gain actionable insights without needing advanced technical skills.
Simplified User Experience :
By leveraging Tableau's intuitive interface, users can easily explore and understand customer engagement patterns without requiring deep knowledge of the underlying data structure.
Steps to Implement This Solution
Step 1: Ingest Data into Data Cloud
Ensure that all relevant customer engagement data (e.g., website visits, email interactions, social media activity) is ingested into Data Cloud from various sources.
Use Data Streams to bring in data from CRM, Marketing Cloud, and other external systems.
Step 2: Connect Data Cloud to Tableau
Navigate to Setup > Analytics > Tableau CRM in Salesforce.
Configure the integration between Data Cloud and Tableau to enable seamless data flow.
Step 3: Create Dashboards in Tableau
Use Tableau to build dashboards that consolidate customer engagement data from all channels.
Include visualizations such as bar charts, heatmaps, and trend lines to highlight key insights (e.g., most active channels, engagement frequency, etc.).
Step 4: Share Dashboards with Users
Publish the dashboards to Tableau Server or Tableau Online.
Provide access to the relevant users within the finance company so they can view and interact with the dashboards.
Why Not Other Options?
B: Use calculated insights to determine when and how to engage with various customers :
While calculated insights are useful for understanding customer behavior, they do not provide a consolidated view of all engagement channels. This option focuses more on decision-making rather than visualization.
C: Create segments based on the ingested data and insights to activate in Marketing Cloud :
Segmentation is valuable for targeting specific groups of customers, but it does not address the requirement to view all engagement channels in one place. Segments are more about grouping customers rather than providing a holistic view.
D: Use Data Cloud to ingest data from various available data sources :
While ingesting data is a critical first step, it does not solve the problem of simplifying how users view engagement channels. The focus here is on data ingestion, not visualization or analysis.
Conclusion
By connecting Data Cloud with Tableau , the finance company can provide its users with a simplified and visually intuitive way to view all customer engagement channels. This approach lever


NEW QUESTION # 14
A customer notices that their consolidation rate has recently increased. They contact the consultant to ask why.
What are two likely explanations for the increase?
Choose 2 answers

  • A. Duplicates have been removed from source system data streams.
  • B. Identity resolution rules have been removed to reduce the number of matched profiles.
  • C. Identity resolution rules have been added to the ruleset to increase the number of matched
  • D. New data sources have been added to Data Cloud that largely overlap with the existing profiles.

Answer: C,D

Explanation:
profiles.
Explanation:
The consolidation rate is a metric that measures the amount by which source profiles are combined to produce unified profiles in Data Cloud, calculated as 1 - (number of unified profiles / number of source profiles). A higher consolidation rate means that more source profiles are matched and merged into fewer unified profiles, while a lower consolidation rate means that fewer source profiles are matched and more unified profiles are created. There are two likely explanations for why the consolidation rate has recently increased for a customer:
New data sources have been added to Data Cloud that largely overlap with the existing profiles. This means that the new data sources contain many profiles that are similar or identical to the profiles from the existing data sources. For example, if a customer adds a new CRM system that has the same customer records as their old CRM system, the new data source will overlap with the existing one. When Data Cloud ingests the new data source, it will use the identity resolution ruleset to match and merge the overlapping profiles into unified profiles, resulting in a higher consolidation rate.
Identity resolution rules have been added to the ruleset to increase the number of matched profiles. This means that the customer has modified their identity resolution ruleset to include more match rules or more match criteria that can identify more profiles as belonging to the same individual. For example, if a customer adds a match rule that matches profiles based on email address and phone number, instead of just email address, the ruleset will be able to match more profiles that have the same email address and phone number, resulting in a higher consolidation rate.


NEW QUESTION # 15
Which data model subject area defines the revenue or quantity for an opportunity by product family?

  • A. Party
  • B. Sales Order
  • C. Engagement
  • D. Product

Answer: B

Explanation:
The Sales Order subject area defines the details of an order placed by a customer for one or more products or services. It includes information such as the order date, status, amount, quantity, currency, payment method, and delivery method. The Sales Order subject area also allows you to track the revenue or quantity for an opportunity by product family, which is a grouping of products that share common characteristics or features.
For example, you can use the Sales Order Line Item DMO to associate each product in an order with its product family, and then use the Sales Order Revenue DMO to calculate the total revenue or quantity for each product family in an opportunity. References: Sales Order Subject Area, Sales Order Revenue DMO Reference


NEW QUESTION # 16
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